
ILCS is a full trading member of the IIFA
(Irish International Freight Association).
Pursuant to the powers conferred upon it by Memorandum and Articles of
Association the Membership of the Association have adopted by resolution
the following as its Code of Conduct.
- Objects
The objects of the Association and the intentions of the Association's
Code of Conduct are to:
a) Maintain the reputation, good standing and name of the Association
and its Membership.
b) Generally to watch over, promote and safeguard the interests of the
general public in their dealing with the Association by the establishment
and maintenance of a high professional code so as to demonstrate that
the integrity, the quality, the service and the professionalism of the
Association shall be of the highest standard.
c) Promote public confidence in the Association and its Members and
in that cause to prevent or correct abuses by the Membership which might
undermine this confidence.
d) Promote and develop the mutual interests of all Members of the Association
in their relationship with their clients, operators of all forms of
transport, the statutory and regulatory authorities and with each other.
e) To promote amongst the Membership the need to improve their professional
status and to ensure high standard of professional conduct and practice.
- Conduct
a) At all times, within the law, the Membership shall undertake to provide
a confidential and competent service having regard to the proper interests
of their clients.
b) Undertake not to intentionally mislead any third party in any matters
pertaining or relative to their business of service.
c) In the performance of their services to clients the Membership undertake
that all information provided by them to clients or Third Parties shall
be accurate.
- Enforcement
There shall be a Disciplinary Committee which shall be entitled to act
in accordance with the regulations hereunder providing as follows:
(i) The Disciplinary Committee shall consist of the President of the
Association, the Chief Executive of the Association and one other person
who may be a member of the Council or in the event of an unrelated professional
nominee.
(ii) The Disciplinary Committee shall be empowered to consider a complaint
against any Member of the Institute whether by member of the public
or by another Member. On request from the Disciplinary Committee the
Member against whom the complaint has been made shall provide such further
information or documentation as may be required by the Disciplinary
Committee, same to be provided within the time specified by the said
Committee.
(iii) The Disciplinary Committee shall not apply or recommend the application
of any sanction against any Member without giving the said Member reasonable
opportunity to consider the complaint and to provide a response to the
said complaint.
(iv) The Disciplinary Committee shall be empowered pursuant to these
regulations to:
- Issue such caution, warning or reprimand as it may consider necessary
and/or
- Terminate the Membership of such member.
(v) Notwithstanding the foregoing any Member whose Membership has been
terminated by the Disciplinary Committee shall have the right to appeal
to the Council within twenty days of the pronouncement of the said findings.
Notice of the said findings shall be communicated as speedily and as
expeditiously as possible by the Disciplinary Committee to the said
Members.
|